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Frequently Asked Questions

What types of housing projects do you work with?

We specialize in:

Affordable housing relocations (LIHTC, HUD, Section 8)
Occupied rehabilitation and renovation projects
Redevelopment or mixed-use housing transitions
Multi-family apartment communities
Senior living facilities and ADA-compliant housing

How do you manage communication with residents?

We assign a dedicated Project Manager to oversee the entire relocation process and coordinate directly with your team and each resident. We handle scheduling, packing needs, accessibility accommodations, and offer bilingual support to ensure a respectful and seamless experience for all tenants.

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What’s included in your relocation service?

Our full-service packages typically include:

Pre-move planning and resident coordination
Packing, labeling, and box delivery
Furniture disassembly and reassembly
Loading, transport, and unloading
Unpacking and post-move cleanup
Temporary storage (optional)
Itemized inventory reports and documentation

Everything is tailored to meet your project’s specific scope and timeline.

Can you manage phased relocations?

Yes. We have extensive experience handling multi-phase projects with minimal disruption. We adapt our logistics and staffing to match your construction or rehab timeline, ensuring smooth transitions at every stage.

How do you ensure the safety of residents’ belongings?

Our crews are professionally trained, background-checked, and use premium packing materials to protect every item. We also offer optional VIP protection plans and full-value coverage, giving you and your residents added peace of mind throughout the move.

Do you offer services nationwide?

Yes. We provide housing relocation services across the entire United States. Our scalable operations and centralized systems allow us to support both local and nationwide projects with consistency, speed, and care.

Can you respond to RFPs or provide formal proposals?

Absolutely. We provide detailed, custom proposals including pricing, timelines, past performance, certifications, and capacity statements to meet the requirements of any RFP or project bid.

How far in advance should we contact you?

We recommend reaching out 30 to 60 days in advance of the desired move date to allow for proper planning and communication. However, we also handle urgent and emergency relocations when timing is critical.

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Frequently Asked Questions

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Our Satisfied Customers